Getting your first withdrawal right is the real test of any iGaming platform — this guide shows you how to pass it.
Getting Ready
- Verify your identity: Have a valid government-issued ID, proof of address (utility bill or bank statement), and a clear selfie ready.
- Choose a payment method: Decide whether to use e-wallets, bank transfers, or cryptocurrencies — each has different processing times.
- Check withdrawal limits: Minimum and maximum amounts vary by method; plan your cash-out accordingly.
- Meet the wagering requirements: Ensure any bonus funds have been fully wagered before requesting a withdrawal.
- Prepare for KYC: Most platforms require identity checks before the first cash-out; start the process early to avoid delays.
- Set realistic expectations: Withdrawals can take from hours to several business days depending on the method and verification status.
Registration
- Visit Fansbet and click the Sign Up button.
- Fill in your personal details: full name, date of birth, email address, and preferred currency.
- Create a strong password (use a mix of letters, numbers, and symbols).
- Agree to the terms and conditions and confirm you are of legal age.
- Verify your email via the link sent to your inbox.
- Complete the initial profile setup, including security questions for account recovery.
- Make your first deposit using a preferred method to unlock the welcome offer.
How Wagering Works
Suppose you receive a €100 bonus with a 30x wagering requirement on the bonus amount. That means you must bet €3,000 in eligible games before you can withdraw any winnings from that bonus. The formula is:
Wagering requirement = Bonus amount × Wagering multiplier
In this case: €100 × 30 = €3,000
Each game contributes differently: slots typically count 100%, table games might count 10%, and live dealer games often 5% or 0%. If you play only slots, you need €3,000 in total bets. If you play a mix, the effective requirement increases. For example, if you bet €500 on slots (100% contribution) and €500 on blackjack (10% contribution), your progress is: €500×100% + €500×10% = €550. So after €1,000 in bets, you have only €550 towards the €3,000 target. Always check the game contribution percentages before playing.
Security
Your personal and financial data is protected by industry-standard SSL encryption (128-bit or 256-bit). Two-factor authentication (2FA) is strongly recommended — enable it in your account settings to block unauthorized access. The platform also monitors transactions for suspicious activity and uses firewall technology to prevent breaches. For your own safety, never share your login credentials or use public Wi-Fi when accessing your account.
Money In, Money Out
| Payment Method | Min Deposit / Withdrawal | Max Deposit / Withdrawal | Processing Time (Deposit) | Processing Time (Withdrawal) |
|---|---|---|---|---|
| Visa/Mastercard | €10 / €20 | €5,000 / €5,000 | Instant | 1–3 business days |
| Skrill | €10 / €10 | €10,000 / €10,000 | Instant | 0–24 hours |
| Neteller | €10 / €10 | €10,000 / €10,000 | Instant | 0–24 hours |
| Bank Transfer | €20 / €50 | €50,000 / €50,000 | 1–2 business days | 2–5 business days |
| Cryptocurrency (BTC) | €20 equivalent / €20 equivalent | €50,000 equivalent / €50,000 equivalent | 0–1 hour (after network confirmation) | 0–2 hours (after approval) |
Important: Always check if the platform charges any fees for deposits or withdrawals — some methods may have small transaction costs.
Support Guide
Scenario 1: Forgotten password
Click “Forgot Password” on the login page, enter your registered email, and follow the reset link. If the email doesn’t arrive, check the spam folder or contact support.
Scenario 2: Withdrawal pending for more than 48 hours
First, verify that all KYC documents are submitted and approved. If they are, contact live chat or email with your account ID and transaction reference.
Scenario 3: Bonus not credited
Ensure the deposit used the eligible promo code. If it did, wait up to 15 minutes. If still missing, provide the deposit details to support.
Scenario 4: Game not loading
Clear your browser cache and cookies, or try a different browser. If the issue persists, check the platform’s server status on social media or contact support.
Scenario 5: Self-exclusion request
Go to the responsible gambling section in account settings, choose the self-exclusion option, and select the duration (e.g., 6 months, 1 year). You can also email support with your request for immediate action.
For a visual walkthrough, watch our video:
Pro Tips
Set deposit limits: Go to your account settings and set a daily, weekly, or monthly deposit cap. This helps you stay within your budget.
Use session time reminders: Many platforms allow you to set a timer that alerts you after a certain play duration — use it to avoid losing track of time.
Self-exclusion if needed: If you feel your gambling is getting out of control, use the self-exclusion feature to block access for a chosen period. This is irreversible until the period ends.
Reality checks: Enable pop-up notifications that show your playtime and net losses at regular intervals (e.g., every hour).
Keep records: Maintain a personal log of deposits, withdrawals, and bets to review your behavior monthly.
FAQ
What documents do I need to verify my account?
Typically, a government-issued ID (passport or driver’s license), a recent utility bill or bank statement (proof of address, less than 3 months old), and a clear selfie holding your ID.
How long does the first withdrawal take?
It depends on the payment method and verification status. E-wallets like Skrill or Neteller usually process within 24 hours, while bank transfers can take 2–5 business days. The first withdrawal may require extra time for KYC approval.
Can I cancel a withdrawal request?
Most platforms allow cancellation if the withdrawal is still pending. Go to the cashier section and look for “Pending Withdrawals” — if available, click cancel. If not, contact support immediately.
What is the minimum withdrawal amount?
It varies by payment method, but the typical minimum is €10 for e-wallets and €20 for credit cards or bank transfers. Check the cashier page for exact figures.
Are there any fees for withdrawals?
Some methods have small fees, often displayed during the withdrawal process. Bank transfers may incur a fixed fee (e.g., €2–€5), while e-wallets and cryptocurrencies are usually free.
How do I change my password?
Log in, go to Account Settings > Security, and enter your current password followed by the new one. Alternatively, use the “Forgot Password” link on the login page.
How do I delete my account?
Contact customer support directly to request account closure. You may need to withdraw any remaining balance first. Some platforms allow self-deletion via a “Close Account” button in settings.
What should I do if I think my account is compromised?
Immediately change your password and enable 2FA. Contact support to freeze the account and review recent activity. Also, check if any unauthorized withdrawals have been made and report them.
Can I use the platform on mobile?
Yes, the platform is optimized for mobile browsers, so you can access all features from your smartphone’s browser. There is also a progressive web app (PWA) that you can add to your home screen for a native-like experience.
Closing
By following these steps, you can navigate the entire withdrawal process smoothly — from registration to cashing out. Remember to always gamble responsibly and reach out to support whenever you face an issue.